Quartzy Support
Getting Started
How to get started
Quartzy University: Video Guides and Webinars
- ★ Video: Quartzy Demo
- ★ Quartzy Overview & Video Guides to the Quartzy modules
- ★ Webinar: Lab Admin 101 Training
- ★ Webinar: Lab Member 101 Training
- Webinar: Equivalent Matches
- Webinar: Inventory Customization
Account Management
My Quartzy Account
- ★ Troubleshooting: Login Issues
- ★ Promote Lab Members to Lab Admins
- ★ Manage email notifications
- ★ Google Login/Sign-Up
- Search Quartzy Modules
- Turn off email notifications for comments
Lab Management
- ★ Using Quartzy on a mobile device
- ★ Set Approval Threshold for Requests
- Create a Lab
- Manage Labs - Addresses
- Manage Labs - Backups
- Manage Labs - Lab Settings
Organization Management
- Organization vs. Lab Explained
- Organization Management
- Org Management - Members
- Org Management - Billing
- Org Management - Integrations
- How to connect your QuickBooks Online Account to Quartzy
Requests Module
Getting Started with Order Requests
Add & Edit Requests
- Placing a non-Quartzy order
- Add a request to your Lab
- Request items from the Inventory
- Send messages to lab members about requests
- Add new requests in bulk via Excel
- Request items from the order history
Update & Process Requests
- ★ User Tip: When you have one approver and another purchaser
- Attach files to your Requests
- Add an approval step to the Requests workflow
- Process multiple requests
- Update request statuses from the Requests Table
- Cancel requests
Search & Filter Requests
Export Requests & Track Expenses
- Getting Your NetSuite Credentials
- Syncing a PO to NetSuite
- Implementation Overview for the NetSuite Integration
- Syncing a PO to QuickBooks Online
- Export all previously requested items
- Export a Spend Report
Requisitions & Purchasing
- Generate a Requisition Form
- Add & Customize Spend Tracking Codes
- Troubleshooting: When the Sciquest link doesn't work
- No need to copy and paste from Quartzy into Jaggaer/SciQuest
- Place Quartzy requests through any Jaggaer/SciQuest purchasing system
- Integrate your department's Requisition Form with Quartzy
Inventory Module
Getting Started with Inventory
Add & Edit Items
- ★ Import an Inventory to Quartzy via Excel
- ★ Quickly edit multiple inventory items
- ★ Add items to the Inventory
- How to fix Duplicate Serial Numbers in Inventory
- Attach files to your Inventory items
- Edit inventory items
Search & Filter Inventory
Customize Types & Locations
- ★ Add Types and Custom Fields to Quartzy using the Excel template
- Manage Labs - Inventory Types and Custom Fields
- Manage Labs - Inventory Custom Fields
- Manage Labs - Locations
- Import Freezer Samples to Quartzy interactive freezer boxes via Excel
- Manage Inventory items within Freezer Boxes
Effortless Quotes/Quartzy Shop
Quartzy Shop
Getting Started with Effortless Quotes
- ★ How to buy from Quartzy using Effortless Quotes
- ★ Distinguish a Quartzy order from a non-Quartzy order
- Effortless Quotes Explained
- Effortless Quotes FAQ
- Accept a Quartzy Quote and Add to Cart
- Purchasing options when buying from Quartzy
All about Quartzy Quotes
- ★ Compare Product Attributes when reviewing Quartzy Equivalent Matches
- ★ How to get the best quotes
- ★ Filter for only Quartzy Items
- Who makes the matches at Quartzy?
- Change vendor for Quartzy Items
- Exact Matches
Payments and Purchase History
- ★ Export Purchase History of items ordered from Quartzy
- ★ Understanding Quartzy Account Numbers
- ★ Save items in the Cart to be purchased later
- Quartzy Invoices FAQs
- Purchase from Quartzy using a Credit Card
- Purchase from Quartzy using a Purchase Order
Shipping and Fulfillment
- ★ Get Free Standard Shipping
- ★ Identify items shipping from Quartzy's Fulfillment Center
- ★ Check the status of a Quartzy Order
- Shipping Address Verification
- Common Shipping Distribution Challenges Explained
- Expedited Shipping from Quartzy
Institutional Purchasing Systems
- Purchase from Quartzy at University of Wisconsin
- Purchase from Quartzy at Johns Hopkins University
- List of Institutions where Quartzy is in the purchasing system or vendor database
- List of institutions where labs have bought from Quartzy
- Purchase from Quartzy at Boston University (BU) - Terrier Marketplace
- Purchase from Quartzy at University of Notre Dame - BuyND
Kit Comparisons
- ★ DNeasy Blood & Tissue Kit vs Quick-DNA Universal Kit (50 preps)
- ★ DNeasy Blood & Tissue Kit vs Quick-DNA Universal Kit (200 preps)
- ★ QIAquick Gel Extraction Kit vs Zymoclean Gel DNA Recovery Kit (50 preps)
- ★ RNeasy Plus Mini Kit vs Quick-RNA™ MiniPrep (50 preps)
- ★ RNeasy Mini Kit vs Quick-RNA™ MiniPrep (250 preps)
- ★ RNeasy Mini Kit vs Quick-RNA™ MiniPrep (50 preps)
Media Comparisons
- Ala-Glu Supplemental Media Formulation Comparison
- Dulbecco's Modified Eagle Medium/Nutrient Mixture F-12 with Ala-Glu and Phenol Red (DMEM/F12 with Ala-Glu) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium/Nutrient Mixture F-12 (DMEM/F12) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium (DMEM + Pyruvate + Glutamine + Phenol Red) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium (DMEM + High Glucose + Glutamine + Phenol Red) Media Formulation Comparison
- Dulbecco's Phosphate Buffered Saline (DPBS) Formulation Comparison
All about Quartzy (Misc)
Product Updates
- ★ Navigating Quartzy after the Spring 2017 Update
- March 2017: The Dashboard is going away
- December 2016: Quartzy's Latest Update FAQ
- Week of June 8th, 2015: Inventory Advanced Search and Order Requests Filters
- Week of March 2nd, 2015: Small fixes with a big impact
- Week of September 29th, 2014: Launching Ratings & Reviews
Miscellaneous
- Laboratory Address Requirements for Orders
- Quick Tip: Use the copy icon to quickly copy data from the details panel
- Quartzy Networking Cards and how to get them at a conference
- Using the Quartzy logo
- Where Quartzy can be used
- Quartzy is web-based and cannot be installed on local servers