Quartzy Support
Getting Started
How to get started
Quartzy University: Video Guides and Webinars
- ★ Intro to Quartzy - Video Tour
- ★ Video: Quartzy Demo
- ★ Quartzy Overview & Video Guides to the Quartzy modules
- ★ Webinar: Lab Admin 101 Training
- ★ Webinar: Lab Member 101 Training
- Webinar: Introducing Customizable Multi-Step Approvals
Account Management
My Quartzy Account
- ★ Troubleshooting: Login Issues
- ★ Promote Lab Members to Lab Admins
- ★ Manage email notifications
- ★ Google Login/Sign-Up
- Search Quartzy Modules
- Email notifications for comments
Lab Management
- ★ Manage Labs - Approvals
- ★ Add members to a Quartzy Lab
- ★ Lab Admin vs. Lab Member privileges explained
- Custom Approvals - How to set up common approval workflows
- Remove members from a Quartzy Lab
- Create a Lab
Organization Management (Standard and Enterprise Plans)
- ★ Org Management - Custom Request Fields
- Quartzy Subscription FAQs
- Organization vs. Lab Explained
- Organization Management (Standard and Enterprise plans)
- Org Management - Members
- Org Management - Billing
Requests Module
Getting Started with Order Requests
Add & Edit Requests
- How to request specific lot numbers or custom specs for Quartzy orders
- Tracking non-Quartzy (external) orders
- Add a request to your Lab
- Request items from the Inventory
- Send messages to lab members about requests
- Add new requests in bulk via Excel
Update & Process Requests
- ★ Distinguish a Quartzy order from a non-Quartzy order
- Attach files to your Requests
- Process multiple requests
- Cancel requests
- Delete requests
- Mark requests as backordered
Search & Filter Requests
Export Requests & Track Expenses
- Getting Your NetSuite Credentials
- Syncing a PO to NetSuite
- Implementation Overview for the NetSuite Integration
- How to sync a PO from Quartzy to QuickBooks Online
- Export all previously requested items
- Export a Spend Report
Requisitions & Purchasing
Inventory Module
Getting Started with Inventory
Add & Edit Items
- ★ Printing barcodes from your Quartzy Inventory
- ★ Import an Inventory to Quartzy via Excel
- ★ Quickly edit multiple inventory items
- ★ Add items to the Inventory
- How to fix Duplicate Serial Numbers in Inventory
- Attach files to your Inventory items
Search & Filter Inventory
- Barcodes: FAQs
- Search and filter in Inventory
- Customize the columns displayed in the Inventory
- Rearrange your Inventory columns
- Sort items in the Inventory Table
- Inventory - Advanced Search Operators
Customize Types & Locations
- ★ Add Types and Custom Inventory Fields via Excel
- Manage Labs - Inventory Types and Custom Fields
- Manage Labs - Custom Inventory Fields
- Manage Labs - Locations
- Import Freezer Samples to Quartzy interactive freezer boxes via Excel
- Manage Inventory items within Freezer Boxes
Quartzy Shop
Quartzy Shop
- ★ Purchase supplies from the Quartzy Shop
- Category search in the Quartzy Shop
- Search using filters in the Quartzy Shop
- How to buy from the Quartzy Shop
- View item availability in the Quartzy Shop
- Quick Filters in the Quartzy Shop
All about Quartzy Quotes
- ★ How to buy from Quartzy using Effortless Quotes
- ★ Effortless Quotes FAQ
- Compare Product Attributes when reviewing Quartzy Equivalent Matches
- How to get the best quotes
- Filter for only Quartzy Items
- Who makes the matches at Quartzy?
Payments and Purchase History
- ★ Purchasing options when buying from Quartzy
- ★ Generate a printable Quote
- ★ Requirements for Quartzy Purchase Orders
- Quartzy Invoices FAQs
- Export Purchase History of items ordered from Quartzy
- Understanding Quartzy Account Numbers
Shipping and Fulfillment
- ★ Get Free Standard Shipping
- ★ Identify items shipping from Quartzy's Fulfillment Center
- Shipping Address Verification
- Common Shipping Distribution Challenges Explained
- Expedited Shipping from Quartzy
- Check the status of a Quartzy Order
Institutional Purchasing Systems
- Purchase from Quartzy at Northwestern University
- Purchase from Quartzy at Georgia Institute of Technology
- Purchase from Quartzy at University of Minnesota (UMN)
- Purchase from Quartzy at UTHealth Science Center at San Antonio (UTHSCA-TX)
- Purchase from Quartzy at University of California, San Diego (UCSD)
- Purchase from Quartzy at University of Southern California (USC)
Kit Comparisons
- ★ DNeasy Blood & Tissue Kit vs Quick-DNA Universal Kit (50 preps)
- ★ DNeasy Blood & Tissue Kit vs Quick-DNA Universal Kit (200 preps)
- ★ QIAquick Gel Extraction Kit vs Zymoclean Gel DNA Recovery Kit (50 preps)
- ★ RNeasy Plus Mini Kit vs Quick-RNA™ MiniPrep (50 preps)
- ★ RNeasy Mini Kit vs Quick-RNA™ MiniPrep (250 preps)
- ★ RNeasy Mini Kit vs Quick-RNA™ MiniPrep (50 preps)
Media Comparisons
- Ala-Glu Supplemental Media Formulation Comparison
- Dulbecco's Modified Eagle Medium/Nutrient Mixture F-12 with Ala-Glu and Phenol Red (DMEM/F12 with Ala-Glu) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium/Nutrient Mixture F-12 (DMEM/F12) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium (DMEM + Pyruvate + Glutamine + Phenol Red) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium (DMEM + High Glucose + Glutamine + Phenol Red) Media Formulation Comparison
- Dulbecco's Phosphate Buffered Saline (DPBS) Formulation Comparison
Integrations
Communication
Custom Development
Accounting Integrations (Paid Subscriptions)
Mobile App
Setting Up and Using the Quartzy Mobile App
All about Quartzy (Misc)
Miscellaneous
- Laboratory Address Requirements for Orders
- Quick Tip: Use the copy icon to quickly copy data from the details panel
- Quartzy Networking Cards and how to get them at a conference
- Using the Quartzy logo
- Where Quartzy can be used
- Quartzy is web-based and cannot be installed on local servers