Quartzy Support
Getting Started
Quartzy Video Guides
- Video: Order Requests - Getting Started
- Video: Order Requests - Upload & Download
- Video: Order Requests - SciQuest
- Video: Inventory - Getting Started
- Video: Inventory - Import/Export
- Video: Inventory - Manage Types
Quartzy Overview
Account Management
My Quartzy Account
- ★ Google Login/Sign-Up
- User Tip: Email notification settings explained
- Send messages to your lab mates through Quartzy
- Update your Profile
- Change your Login Email
- Change your Password
Managing Groups
- ★ Video: How to use Quartzy Groups
- ★ User Tip: Using Quartzy in your entire Department/Institution
- Create a Group
- Join a Group
- Leave a Group
- Delete a Group
Order Requests
Getting Started with Order Requests
Adding & Editing Order Requests
- ★ Submit order requests in bulk via the Excel Import Template
- Adding/Editing the Note on an order request
- Add New Order Requests
- Submit an order request through the Inventory module
- Upload Order History to Quartzy from Excel
- Request a previously ordered Item
Processing Order Requests
- ★ User Tip: When you have one approver and another purchaser
- Approve and Process Order Requests
- Process Multiple Order Requests
- Customize the # of steps in Order Requests
- Received Items can automatically be added to Inventory
- Revert the status of an Order Request
Requisitions & Purchasing
- Create a PO/Requisition Form in Quartzy
- Group order requests into one Order/PO number
- Why doesn't my SciQuest link work?
- Quartzy is connected to shopping area at SciQuest institutions
- Place Quartzy order requests through your Institution's Purchasing System (SciQuest)
- Integrate your department's requisition/PO form with Quartzy
Filtering & Tracking Orders & Expenses
- Filter Order Requests
- View (filter) order requests by status
- Filter for Order Requests that you submitted
- Generate a Spend (Expense) Report
- Automatically Receive a Monthly Spend Report
- Download Excel of all Order Requests
Emails Notifications & Settings
Inventory
Getting Started with Inventory
Adding & Editing Items
- Add individual items to your Inventory
- Edit an inventory item
- Edit multiple items at once in the Inventory
- Edit the Owner of an Inventory item
- Edit the Type of your Inventory items
- Easily edit item quantities from the Inventory module
Uploading & Downloading Items
- ★ Upload Inventory to Quartzy via Excel
- ★ Edit your Quartzy Inventory via Excel
- Download (export) your Quartzy Inventory
- Troubleshooting: Uploading your Inventory to Quartzy
- Troubleshooting: Fixing common errors when importing inventory from Excel
- Delete multiple inventory items at once using Excel
Types & Fields
- ★ Add Types and Custom Fields to Quartzy using the upload template
- Adding/Editing Inventory Types and Custom Fields
- Add Custom Fields within an Inventory Type
- Edit Custom Fields within an Inventory Type
- Clone (make a copy of) a Type
- Merge Types
Locations & Interactive Freezer Boxes
- ★ Interactive Freezer Box Maps on Quartzy (Smart Boxes!)
- Manage Inventory item locations
- Add inventory items to your Quartzy Smart Boxes
- Move inventory items from one group to another
- Upload your freezer box inventory into Quartzy interactive freezer box maps
- Transferring box positions (1-81) to Quartzy (letter-number) format for uploading freezer boxes
Filtering & Searching
Inventory Settings & Extras
- The "Manage" button and other actions in the Inventory
- Set a reminder for when your equipment needs to be calibrated
- Admin vs. Group Member permissions in the Inventory
- Vendor Management
- Set your default group for viewing Inventory/Order Requests
- Track expiration dates and receive automatic reminders
Effortless Quotes
Getting Started with Effortless Quotes
- Effortless Quotes FAQ's
- List of institutions where labs have bought from Quartzy
- Information for Purchasers
- Effortless Quotes Explained
- What is an Effortless Quote?
- How do I change my preferred payment method?
All about Offers
- ★ Who makes the matches at Quartzy?
- ★ How to get the best offers
- The Quartzy Guarantee
- See Quartzy offers BEFORE you request items!
- Exact Matches
- Who can accept an offer from Quartzy?
Kit Comparisons
- ★ DNeasy Blood & Tissue Kit vs Quick-DNA Universal Kit (50 preps)
- ★ DNeasy Blood & Tissue Kit vs Quick-DNA Universal Kit (200 preps)
- ★ QIAquick Gel Extraction Kit vs Zymoclean Gel DNA Recovery Kit (50 preps)
- ★ RNeasy Plus Mini Kit vs Quick-RNA™ MiniPrep (50 preps)
- ★ RNeasy Mini Kit vs Quick-RNA™ MiniPrep (250 preps)
- ★ RNeasy Mini Kit vs Quick-RNA™ MiniPrep (50 preps)
Media Comparisons
- Ala-Glu Supplemental Media Formulation Comparison
- Dulbecco's Modified Eagle Medium/Nutrient Mixture F-12 with Ala-Glu and Phenol Red (DMEM/F12 with Ala-Glu) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium/Nutrient Mixture F-12 (DMEM/F12) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium (DMEM + Pyruvate + Glutamine + Phenol Red) Media Formulation Comparison
- Dulbecco's Modified Eagle Medium (DMEM + High Glucose + Glutamine + Phenol Red) Media Formulation Comparison
- Dulbecco's Phosphate Buffered Saline (DPBS) Formulation Comparison
Payments and Purchase History
- ★ Print a Quote from your EQ offer
- Purchase an item from Quartzy using a Credit Card
- Purchase an item from Quartzy using a Purchase Order
- Purchase from Quartzy using ANY institutional method
- Add or Remove Credit Cards from your Account
- Adding a Quartzy order to your institutional purchasing system
Shipping and Fulfillment
All about Quartzy (Misc)
Product Updates
- Week of June 8th, 2015: Inventory Advanced Search and Order Requests Filters
- Week of March 2nd, 2015: Small fixes with a big impact
- Week of September 29th, 2014: Launching Ratings & Reviews
- Week of June 23rd, 2014: New Quartzy Introductory videos!
- Week of June 9th: Reordering just got even easier!
- Week of May 12th: A new support center
Miscellaneous
- ★ Top 5 reasons why Quartzy is better than a whiteboard
- ★ Top 5 reasons why Quartzy is better than a spreadsheet
- Whitelist "quartzy.com" in order to receive email notifications
- Getting to and from the Help Center
- Product reviews on Quartzy
- Why is Quartzy free? How does Quartzy make money?