Quartzy Credit Limits

Note: Only labs in the US can buy from Quartzy. If you would like to access this feature, please email support@quartzy.com.

Some Quartzy labs may have a credit limit set depending on their spend history with Quartzy. If a new order is placed that exceeds the credit limit, the following notification will appear on the order confirmation page and in the email confirmation. 


New orders will be placed on hold if the credit limit has been exceeded. The lab's outstanding balance must be settled before Quartzy can fulfill new orders. Email ar@quartzy.com and our Accounts Receivable Team can assist!


Next Up: Learn how to access invoices in the Purchase History


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