Promo Codes FAQ

Note: Only labs in the US can buy from Quartzy. If you would like to access this feature, please email support@quartzy.com.

 

Where can I get a promo code?

Quartzy will make promo codes available to users in multiple ways - via email, pop-ups in your account, and more! Please carefully review the rules and restrictions for each promo code to ensure you understand which purchases it can be applied to.

 

How do I apply a promo code when I checkout with a Credit Card or PO number?

Link: Applying Promo Codes when using credit card or PO checkout

From the Cart, enter the code into the Promo Code field under the order summary and click Apply. Your order total will be recalculated to account for the discount. 

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You may also see a list of available promo codes and you can click Apply next to the code you want to use. From there, continue the checkout process as usual.

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How do I apply a promo code when I purchase supplies from Quartzy using an external payment system (ERP, eProcurement, Req Form)?

Link: Applying Promo Codes when using an eProcurement platform

From the Cart, enter the code into the Promo Code field under the order summary and click Apply. You may also see a list of available promo codes and you can click Apply next to the code you want to use. Your order total will be recalculated to account for the discount.

Click the Print Quote button and use the item details on that quote to enter the requisition into your ePro system. Attach the quote to your requisition and paste the promo code into the notes or comments section if available.

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How do I apply a promo code when I purchase supplies from Quartzy using a PunchOut?

Link: How to apply Promo Codes when using a PunchOut

Make sure you have logged in to your purchasing system and clicked the Quartzy tile to begin your PunchOut session. From the Quartzy Cart, enter the code into the Promo Code field under the order summary and click Apply. You may also see a list of available promo codes and you can click Apply next to the code you want to use. Your order total will be recalculated to account for the discount. Click the Submit Purchase Request button to complete and submit your order in your purchasing system.

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How many promo codes can be applied to an order?

Only 1 promo code can be applied to an order.

 

How many times can I use a promo code?

Promo codes are one-time use. If you receive a promo code as part of a promotion that indicates it is for a certain dollar amount, in order to use the full value of the code you must place an order that matches or exceeds that value. 

 

What if I forget to apply a promo code during checkout? Can it be added later?

No. If the promo code is not in the system when your order is placed, it cannot be applied to an order retroactively. If you are unsure if a code was applied and would like to check on the status, you can email orders@quartzy.com and Quartzy's Fulfillment Team can help.

Note: For labs set to the "Other" payment method, Quartzy may be able to add a promo code after your items have been marked as Ordered, but only if the PO has not yet been processed.

 

Does a promo code apply to shipping and handling fees?

No. Promo codes can only be applied to supply purchases.  Tip: to qualify for free standard shipping, add more items to get your total >$199 - the promo code discount does not impact the free shipping threshold.

 

I encountered an error when entering a promo code. What do I do?

Send an email to support@quartzy.com. Be sure to include the promo code and catalog numbers for the items in your Cart and our Support Team will be able to assist you.

 

Next Up: Learn about purchasing options when buying from Quartzy

 

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