Contact Quartzy with questions about an order

Note: Only labs in the US can buy from Quartzy. If you would like to access this feature, please email support@quartzy.com.

 

We are happy to answer any questions you have about an order you placed through Quartzy! Here's how to tell if your request or item is part of a Quartzy order: Distinguish a Quartzy order from a non-Quartzy order

Email: orders@quartzy.com

Make sure to include your Quartzy Order Confirmation # (starts with QY...) and Item Catalog # in the message description. 

Phone: 1-855-QUARTZY (855-782-7899) ext. 2

Please note that Quartzy will be closed for the following Holidays: 

  • New Year's Day: Fri, Jan 1, 2021 
  • MLK Jr Day: Mon, Jan 18, 2021
  • Memorial Day: Mon, May 31, 2021
  • Juneteenth: Fri, June 18, 2021
  • Independence Day: Mon, Jul 5, 2021 
  • Labor Day: Mon, Sep 6, 2021  
  • Thanksgiving: Thu, Nov 25 - Fri, Nov 26, 2021
  • Christmas Eve: Fri, Dec 24, 2021

Next Up: Learn about the Quartzy guarantee

 

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