Note: Only labs in the US can buy from Quartzy. If you would like to access this feature, please email support@quartzy.com.
Quartzy's Support Team is happy to answer any questions you have about your Quartzy order! Here's how to tell if your request or item is part of a Quartzy order: Distinguish a Quartzy order from a non-Quartzy order
We are here to help Monday through Friday, 7am to 4pm Pacific. Here's how to reach us!
Contact Order Support via Email: orders@quartzy.com
Contact Order Support via Phone: 1-855-QUARTZY (855-782-7899) option 2
For the quickest assistance, be sure to include your Quartzy Order Confirmation # (starts with QY) and Item Catalog # in your message, or have this information available when you call.
Please note that Quartzy will be closed for the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Day
Next Up: Learn about the Quartzy guarantee
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