Troubleshooting: Uploading your Inventory to Quartzy

The first step to troubleshooting your inventory upload is to make sure you have correctly followed the Inventory Import Process so take another look at the instructions. 

Here are the things that will make your upload successful:

1. The file you uploaded is a ".xls" or ".xlsx" file.

2. The file you imported is the Quartzy Excel Template. 

3. You used the Paste Special > Values option when copying and pasting from another spreadsheet to avoid formatting issues.

4. You used the most recent Quartzy Excel Template instead of an old one. If you have an old template, click on the Import button in the Inventory to download the new template.  


Next Up: Learn about some of the common errors when importing your Inventory


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