Revert the status of a request

You might want to revert the status of a request if it was updated to another status accidentally. Admins can revert the status of requests from Received all the way back to New.

The reverse steps of a request are: Received → Mark Received → Mark Ordered → Approve (with extended requests workflow)

From the Requests module, click on the Item Name to open the request details panel. Click More and select Revert Status

revert_status_requests.png

Note: If you marked an item as received and added that item to the Inventory, reverting the status does not remove the item from the Inventory. You must go to the Inventory module to delete that item manually. 

 

Next Up: Learn how to edit a request after it's been submitted

 

More questions? Contact us

Have more questions? Submit a request

Comments