Note: Quartzy Concierge is currently only available as an add-on to organizations with a Starter, Professional, or Enterprise Plan.
Quartzy is your lab management platform - but we know you have many vendors your purchasing from and need a solution to help facilitate all of your ordering. Between the price comparisons, separate vendor websites, and keeping track of your orders — you're losing hours every week!
That’s why we created Quartzy Concierge, our our procurement solution tool that helps lab managers place non-Quartzy orders by automating checkout, syncing tracking information and verifying contracted pricing on requests ordered by "Q-bot".
To enroll in Quartzy Concierge, visit this page and a member of our team will reach out.
If you need help with the onboarding process, check out our Onboarding guide.
For all other topics, continue reading our FAQs below.
- If you have a question or issue with an order placed by Qbot (ie, status request, cancel, return, wrong item, etc), you should contact the vendor directly and reference the order confirmation number shown on the request in Quartzy.
Next Up: Learn how to add a request