Revert an item back to the original vendor after accepting a Quartzy quote

Note: Only labs at US institutions can buy from Quartzy If you would like to access this feature, please email support@quartzy.com.

 

If your lab is receiving quotes in the Requests module, you will be able to purchase certain items directly from Quartzy. 

You accepted a quote but have decided to purchase the item from a different vendor. There are two ways you can decline a quote: 

Before the item has been added to the Cart:

1. Click on Show Original.

show_original.png

2. Select Revert

revert_from_quartzy_order.png

3. Click Ignore to the right of the quote to decline it. 

ignore_offer.png

After the item has been added into the Cart:

1. Click on the cart icon in the top right of the toolbar to view your pending orders.

zommed_in_cart_icon.png

2. Click on Remove and select Yes in the pop-up.

Remove_from_cart.png

3. Go back to the Requests table and decline the quote in one of the following ways: 

A. You decided not to buy the item at all - Select the item and click the trash can icon.

delete_request_quartzy_item.png

B. You decided to buy the item from a different vendor - Follow the instructions from "Before the item has been added to the Cart" above.

 

Next Up: Learn how to verify if an item was purchased from Quartzy

 

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