Change vendor for Quartzy Items

Note: Only labs at US institutions can buy from Quartzy If you would like to access this feature, please email support@quartzy.com.

If your lab is receiving quotes in the Requests module, you will be able to purchase certain items directly from Quartzy. You accepted a quote but have decided to purchase the item from a different vendor. 

1. From the Requests module, click the name of the item you want to edit. 

Requests_-_Charles_Darwin_Lab_-_Quartzy.png

2. In the item details header, select See Original Request

Requests_-_Charles_Darwin_Lab_-_Quartzy.png

3. Click Switch Back below the Original Request information.

Requests_-_Charles_Darwin_Lab_-_Quartzy.png

4. The quote will revert to its original state where you can click the "X" to hide it or mark the request as Ordered. 

Requests_-_Charles_Darwin_Lab_-_Quartzy.png

5. If there is a note indicating From Shop on the right side of the request, the item cannot be switched back. Cancel and re-request it from the preferred vendor instead of Quartzy. 

cancel_request_from_shop.png

 

Next Up: Learn how to identify if an item was purchased from Quartzy

 

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