Change vendor for Quartzy Items

Note: Only labs in the US can buy from Quartzy If you would like to access this feature, please email support@quartzy.com.

After accepting a quote or adding a request from the Shop, add items to the Cart and you will be able to purchase them directly from Quartzy! If an item lists Quartzy as the vendor, but you'd prefer to buy it from somewhere else, you can edit the vendor by following the steps below.

Under the Mark Ordered (or Checkout) button, you will see either From Shop or Accepted by [name]. Follow the instructions below for each process. 

from_shop_or_accepted_by.png

Process 1 - From Shop:

1. From Requests, click the name of the item you want to edit. 

from_shop_switch_vendor_quartzy_item.png

2. In the item details header, click More and then Change Vendor.

change_vendor_more_from_shop.png

3. Select your reason for editing the vendor and click Change Vendor.

from_shop_change_vendor_select_why.png

4. All item details will become editable and a Quartzy Quote will appear below. Click the X to hide it or mark the request as Ordered. 

hide_quote.png

 

Process 2 - Accepted by [name]:

1. From Requests, click the name of the item you want to edit.

accepted_quote_change_vendor_quartzy_item.png

2. In the item details header, select See Original Request

Requests_-_Charles_Darwin_Lab_-_Quartzy.png

3. Click Switch Back below the Original Request information.

Requests_-_Charles_Darwin_Lab_-_Quartzy.png

4. The quote will revert to its original state. Click the X to hide it or mark the request as Ordered. 

hide_quote_2.png

 

Next Up: Learn how to identify if an item was purchased from Quartzy

 

More questions? Contact us

Have more questions? Submit a request

Comments