FAQ: Combining shipping fees

Can Quartzy combine shipping fees?

We’re always going to try to reduce fees and costs as much as possible! We're unable to tell you if we can combine shipping charges upfront because there are a lot of factors that go into determining these charges (see examples below).

To address this, we always quote the worst case scenario. Unlike our competitors, we do not make any money off of shipping costs.

How will I know if it's possible to combine shipping fees?

If combining or reducing shipping is at all possible, we’ll do it! If we find that your items are able to ship together, we will remove any extra shipping charges before you're charged or invoiced.

Some potential reasons shipping charges cannot be combined:

  • The items are shipping from two different companies.
  • The items are shipping from two different warehouses within the same company.
  • The items don’t fit in one package.
  • The items aren’t available to ship on the same day.
  • Part of the order is hazardous.
  • Part of the order is on ice.

 

Next Up: Learn how to request expedited shipping for your order

 

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