Information for Purchasers

What is Quartzy?

  • A free online platform for managing labs
  • We generate revenue by hosting vendor catalogs.  Sometimes those vendors have promotions and we will send quotes for those items to your users.

  • It is NOT a replacement for your eProcurement system, we work with or integrate with your existing solutions.  Further questions about this can be sent to orders@quartzy.com

 

Why can’t I see the prices on your site?

  • Prices on our quotes are typically promotional. If you need to check a price, give us a call at 855-782-7899 or email orders@quartzy.com.
  • Any prices on the site are list prices from the vendor and may not reflect the quote price given to the lab

 

How do I make Quartzy a vendor?

  • If you have an institutional vendor application form, you can send it to orders@quartzy.com, and we’ll fill it out ASAP!
  • If all you need is a W9, just give us a call or send a request to orders@quartzy.com, and we’ll send it along.

 

What forms of payment do you accept?

  • All major credit cards
  • Purchase order (terms = Net 30)

 

Where do I send a PO?

 

Who uses Quartzy?

 

What is your return policy?

  • must be requested within 30 days of purchase
  • we only charge a re-stocking fee and return shipping fee when it is clearly a case of customer error
  • Otherwise returns are free of charge

 

Freight?

  • FOB destination
  • Free for almost everything
  • Dry ice, ice, Hazardous Materials etc. incur a charge (amount will be clearly stated in quote)
  • Hawaii and Alaska sometimes incur an extra charge (amount will be clearly stated in quote)
  • Most items ship from the US East Coast or Mid-West.
  • ETA is included on quotes and order confirmation

 

Tax?

  • Depends on your organizational exemption status and where you are located
  • Email orders@quartzy.com for more info
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